Delegate information


*** We are monitoring the UK Government’s guidance on the coronavirus, and currently the risk to individuals in the UK remains low. Therefore, we wish to reassure delegates that the RLUK Conference will be going ahead as planned on 16-18 March.

If any delegates are travelling in from areas of risk and develop symptoms of cough, fever or shortness of breath, we would ask that they do not attend the conference.***


1. What are the conference fees?

2020 Conference ticket costs:

  • EARLY BIRD Full conference (RLUK): £330 (£402.30 inc. VAT and Eventbrite fees)
  • EARLY BIRD Full conference (Non-RLUK): £400 (£486.30 inc. VAT and Eventbrite fees)
  • EARLY BIRD Day delegate (RLUK): £130 (£162.30 inc. VAT and Eventbrite fees)
  • EARLY BIRD Day delegate (Non-RLUK): £160 (£198.30 inc. VAT and Eventbrite fees)

***Please note Early Bird ticket prices end on 31 January 2020***

  • Full conference (RLUK): £370 (£450.30 inc. VAT and Eventbrite fees)
  • Full conference (Non-RLUK): £460 (£558.30 inc. VAT and Eventbrite fees)
  • Day delegate (RLUK): £160 (£198.30 inc. VAT and Eventbrite fees)
  • Day delegate (Non- RLUK): £190 (£234.30 inc. VAT and Eventbrite fees)
  • Conference dinner (Day delegates only): £70 (£89.40 inc. VAT and Eventbrite fees)
  • Drinks reception (Day delegates only): £30 (£38.76 inc. VAT and Eventbrite fees)

All fees must be paid in full before the conference takes place.

2. How do I register for the conference?

Registration for the conference can be done online via Eventbrite

Please select all the tickets that you require – this may require you to select more than one ticket if you are selecting a day delegate ticket.

All ‘Full Conference’ tickets include a place at both the drinks reception and conference dinner. Accommodation is NOT included with any of the tickets.

If selecting more than one ticket you will be required to fill in information for all. Complete your details for the first ticket and then use the ‘copy data from’ dropdown option to automatically populate information on subsequent tickets.

The deadline for registration is 3 March 2020.

3. I am a speaker at the conference, how do I register?

Speakers will be sent a promotional code. Before you select a ticket, click on ‘enter promo code’ at the top of the ticket listings page, enter the code and click apply. This will apply the relevant discount to tickets. 

Please note that the speaker discount does not apply to the drinks reception or conference dinner.

4. I am a non-UK resident, do I still have to pay VAT?

Conferences that take place in the UK are liable for UK VAT as they are classified under VAT legislation as ‘services supplied where performed’ and therefore VAT of the country hosting the conference must be charged. Overseas delegates must pay the VAT charged on their invoice initially but can potentially reclaim this back from the UK VAT office.

For information on reclaiming VAT see HMRC Reference: Notice 723A (November 2010) “Refunds of VAT in the European Community for EC and non-EC businesses” which can be obtained from

5. How can I pay by invoice?

To pay by invoice, select your ticket/s and click the ‘checkout’ button. On the next page, under the ‘payment’ category select ‘pay by invoice’ as the payment method.

Eventbrite will include an invoice in their confirmation e-mail. PLEASE DISCARD THIS INVOICE as RLUK will issue an invoice to you under separate cover.

Please note that if you are paying by invoice then the cancellation policy (see question 6 below) still applies.

6. How can I cancel my conference ticket?

In order to obtain a refund you must request a cancellation, by e-mail to, by Friday 28 February. Unfortunately, any cancellation requests made after this date will not be refundable. No shows do not qualify as cancellations and no refunds will be made for no shows.

8. Where can I find out about accommodation near the conference venue?

We have provided a list of nearby hotels at the bottom of this page.

9. Code of conduct

RLUK is dedicated to providing a harassment-free conference experience for everyone, regardless of sex, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, or religion (or lack thereof).

We do not tolerate harassment of conference participants in any form. Sexual language and imagery is not appropriate for any conference venue, including talks, workshops, the drinks reception, conference dinner, Twitter and other online media. Conference participants violating these rules may be sanctioned or expelled from the conference without a refund at the discretion of the conference organisers. If you are being harassed, notice that someone else is being harassed, or have any other concerns, please bring this to the attention of the conference organisers immediately.

10. Filming disclaimer

Please be advised that photography and filming will take place at this event. The footage will be used by RLUK in future promotional material and publications.

Attendance at the RLUK Conference constitutes the registrant’s automatic consent for RLUK  to photograph/film and use their image and likeness without further notification.

11. Data protection policy 

For the purposes of relevant Data Protection legislation, RLUK is the data controller for RLUK Conference event data. This will be held and managed in accordance with RLUK’s Data Protection Policy, please see for further information.

A selection of registrant data will be published on delegate lists which are made available before and during the event.

We will establish a mailing list for the RLUK20 Conference which will be used to provide delegates with updates about the event, and also to share messages from our sponsors. Delegates will have to opt-in to this mailing list when registering.

Venue information

The RLUK Conference will be held at the Wellcome Collection Conference Centre, 183 Euston Road, London, NW1 2BE. 

On arrival delegates should enter via the main Wellcome Collection entrance

Getting to Wellcome Collection:


Transport for London Journey Planner.


The closest train and underground stations are:

  • Euston Square
  • Euston
  • Warren Street

Bus services:

The following services stop near the Wellcome Collection: 18, 30, 73, 205, 390

Travel information from London Airports:

Heathrow Airport

Gatwick Airport

Stansted Airport

City Airport



There is a public cloakroom manned by Security on the ground floor, however, there is a restriction to the size of luggage and large bags that can be stored here. Any bags larger than 56 cm x 45 cm x 25 cm cannot be stored in the cloakroom and will need to be kept within the Conference Centre.

There will also be a designated cloak room in the Williams Lounge behind the registration desks. Delegates should ensure that they keep valuables with them at all times as neither The Wellcome Trust nor RLUK has responsibility for any items that may go missing.


Please note these hotels are not endorsed by RLUK and we cannot vouch as to their suitability or availability. Prices are subject to change.

Euston Square Hotel

Hotel website

Premier Inn King's Cross

Hotel website

Pullman London St Pancras

Hotel website

Megaro Hotel

Hotel website

Hilton London Euston

Hotel website

Great Northern Hotel

Hotel website

Premier Inn London Euston

Hotel website

The Wesley

Hotel website

Premier Inn London St Pancras

Hotel website

Thistle Bloomsbury Park Hotel

Hotel website

Crowne Plaza London King's Cross

Hotel website

Travelodge London Central Euston

Hotel website